What Information We Collect and Why
When you create an account, we collect your name, contact number, email address and the payment method you choose — whether that is JazzCash, Easypaisa or Raast. We also log device identifiers, browser type and session activity so we can keep your account secure across mobile
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and desktop. For payment verification, we may request a copy of a national identity document. We collect only what is needed to run your account and process your transactions. We do not collect data beyond what is necessary for account operation, fraud prevention and regulatory compliance
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where applicable under local law. Your payment channel details — such as your JazzCash mobile number or Easypaisa wallet reference — are used solely to process deposits and withdrawals on your account. We store this data on secured servers and access is limited to authorised personnel.
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You can request a copy of the data we hold on you at any time by contacting our support team. We do not sell, rent or pass your personal information to third parties for marketing purposes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.